Refund Policy Generator

Fill in the form to generate a basic Refund Policy for your e-commerce site.

1. Introduction & Company

Company Name:

Website Name:

Website URL:

2. Returns Window

How many days do users have to request a return?

This is the period from when they receive the item.

3. Conditions for Returns

What condition must the item be in?

Item must be new and unused.

Item must have original tags and packaging.

Proof of purchase (receipt or order number) is required.

4. Non-Returnable Items

Are there any items you do NOT accept returns for?

Digital products (software, e-books, etc.)

Sale or clearance items

Gift cards

Perishable goods (food, flowers, etc.)

5. Refund & Shipping

Who pays for return shipping?

Do you charge a restocking fee?

How long after receiving the return will the refund be processed?

Number of business days.

6. Contact Information

Contact Email for refund requests:

This free tool was built by Coqui Cloud. We build custom web apps, automate business processes, and specialize in Odoo.

Your Generated Refund Policy